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Frequently asked questions

Tandem is designed to make childcare staffing simple and reliable. Explore the FAQs below to learn how we work, what we charge, and how we keep teachers compliant.

How does Tandem work?

Tandem makes staffing simple. Just post a shift, whether it’s for a day, a week, or longer, and we’ll match you with a qualified teacher who fits your center’s needs. We offer both substitute and permanent placement options.

Can I use Tandem to find a substitute teacher?

Yes! Tandem is perfect for finding substitutes, whether you need someone for just a day or to cover longer gaps like a week or a month.

Can I use Tandem to find a permanent teacher?

Absolutely. You can start with a trial period to ensure it’s a great fit for both your center and the teacher. If it’s a match, you can bring them on permanently.

Are Tandem teachers compliant with state regulations?

Yes. All Tandem teachers meet the necessary state compliance requirements for childcare workers.

What compliance do the teachers have?

All Tandem teachers meet the licensing requirements of their state for childcare workers. You can review specific compliance standards for each state below:

Do the teachers have a background check through the state?

Yes. Every teacher has a completed FBI/BCI background check for your state. If your state requires specific documentation, we’ll provide it.

Will I receive their compliance folder before they arrive?

Yes. You’ll have full access to each worker’s compliance folder through our website at any time.

Can I request workers with higher education or specific certifications?

Yes. You can specify education levels or certifications, such as a CDA or associate’s degree, when you submit your job request.

Is there a contract?

Nope! Tandem is fully flexible, use us when you need us. No contracts or long-term commitments required.

What is the cost?

Tandem charges a 35% service fee on top of the worker’s hourly rate.

Example: If you set a pay rate of $14/hour, your total cost would be $18.90/hour.

Do I set the worker's pay rates?

Yes, you set the pay scale when posting a job. We encourage you to offer rates comparable to what you pay your current staff to ensure strong interest from quality teachers.

If we like a teacher, is there a hiring fee?

No hiring fee, but we do require the teacher to work 120 hours at your center through Tandem first. This trial period lets both you and the teacher confirm it’s a great fit before transitioning them to your staff.

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For Child Care Centers and Daycares

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For Child Care Workers

Pick up shifts based on your schedule and preferences. Find short term or permanent roles.