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Tandem is designed to make childcare staffing simple and reliable for child care programs in Manatee County. Explore the FAQs below to learn how we work, what we charge, and how we keep teachers compliant.
When a Tandem substitute is booked, centers can access all required compliance documents through the Tandem portal and the Florida Clearinghouse.
Before the substitute’s first shift, centers must:
1. Download and print the substitute’s file from the Tandem portal
2. Store it with other personnel files
3. Add the teacher to their Clearinghouse roster
This ensures documentation is readily available during licensing visits.
Yes. Providers must add the substitute to their Employee/Contractor Roster in the Clearinghouse within 10 days of hire. To ensure full compliance, we recommend adding them before their first shift.
Set the start date as their first shift and the end date 10 days later, adjusting the end date if they continue working.
Regulatory Reference: Child Care Facility Handbook, Section 5.1.K. “Employers must add child care personnel to their Employee/Contractor Roster in the Clearinghouse within 10 days of hire and must enter an end date within 10 days of termination.”
Yes. Tandem substitutes must be treated like any other personnel member. All licensing rules apply.Tandem ensures core compliance requirements are completed prior to booking.
Providers are responsible for maintaining the personnel file onsite and adding the teacher to their Clearinghouse roster.
Each Tandem substitute file includes documentation required for licensed DCF child care programs, including:
Tandem substitutes should not participate in transportation activities unless they have completed the required transportation training, which they are not required to do by Tandem. If transportation-related duties are included in the job description, providers can request a substitute with approved transportation training when posting the job. Only teachers with proper documentation will get booked for the job.
Regulatory Reference: Child Care Facility Handbook, Section 4.2.5. “All personnel participating in transportation must complete approved transportation safety training prior to transporting children, and documentation must be maintained in the personnel file.”
Through the ELC partnership, Tandem’s administrative fee is fully covered. Providers only pay the substitute’s hourly rate, which they designate when posting the job.
Centers can remove the substitute from their schedule, leave feedback, and block the teacher through the portal. Feedback helps Tandem address performance concerns and manage ongoing eligibility.
Yes. Providers are encouraged to evaluate substitutes before hiring permanently. After a substitute works 120 hours at your center, you may transition them to your payroll at no additional cost.