The Culture of Welcome: Setting New Staff Up for Success

Every teacher remembers their first day in a new classroom — the nerves, the unfamiliar routines, the quick mental checklist of names and faces. For many, that first impression determines whether they see themselves staying or just getting through the day.

At Tandem, we’ve heard it time and again from the workforce: how a center welcomes them sets the tone for everything that follows. A warm introduction, a small gesture of inclusion, or even just a friendly “We’re glad you’re here today” can make a world of difference.

This isn’t just about being nice — it’s about building a culture where teachers, both permanent and substitute, feel like part of the team. And when teachers feel that sense of belonging, they show up with more confidence, consistency, and care.

Why Welcome Matters

Retention doesn’t begin at the six-month mark — it starts on day one. When new or temporary staff feel unseen or disconnected, it’s harder for them to engage, ask questions, or do their best work.

On the flip side, a thoughtful welcome:

• Builds trust faster between staff and leadership.
• Reduces confusion and stress in the classroom.
• Encourages teachers to return for future shifts or commit long-term.

Administrators are balancing a lot, so we’ve pulled together a few practical ways to create a welcoming culture — even in the middle of a busy day.

Quick Wins to Build a Culture of Welcome

1. Assign a “Classroom Buddy”

Pair new staff — especially substitutes — with a permanent teacher who can help them navigate routines, introduce them to the children, and check in throughout the day.

Even five minutes of support from a peer helps them feel included and confident.

2. Share a One-Page Welcome Sheet

Keep a quick reference guide handy that includes classroom routines, key contacts, and any important notes about the children. It saves time for everyone and prevents small misunderstandings.

3. Give a Warm Introduction

Take a moment at drop-off to introduce new staff to families. It reassures parents that their children are in good hands and helps new teachers feel respected as professionals.

4. Acknowledge the Small Wins

A simple “Thank you for jumping in today — you really helped us stay on track” goes a long way. Recognition doesn’t take time, but it builds lasting goodwill.

5. Follow Up After the First Day

A quick message or in-person check-in the next day lets a teacher know their effort was noticed. It also gives you insight into what could make their next experience even smoother.

6. Build a Routine of Inclusion

If you have a staff meeting or morning huddle, include substitutes — even briefly. It signals that they’re part of the team, not just a temporary fix.

Creating Consistency in a Busy Environment

Welcoming new teachers doesn’t have to mean adding more to your plate — it’s about building simple habits of connection. The centers that do this best weave it into their daily rhythm.

When a new staff member walks in the door and is greeted by name, supported by a “Welcome Wing,” and given the tools they need to succeed, they’re more likely to come back — and to speak highly of your center to others.

That’s the kind of culture that not only fills today’s shifts, but strengthens tomorrow’s workforce.

🧸 Crib Notes

Like Cliff Notes, but for child care:

• First impressions shape whether new teachers stay or return.
• Pair new or substitute teachers with a “Welcome Wing” mentor.
• Share a one-page guide to classroom routines and key contacts.
• Acknowledge small wins and follow up after the first day.
• Building a culture of welcome leads to stronger teams — and happier classrooms.

‍